Returns
Return terms are shown at checkout.
Return and refund terms are handled through Stripe payment support and depend on the confirmed product path.
Natural Bikinis does not silently change product, color, size, material, or shipping terms after checkout.
Before payment
Cancel anytime
You can cancel before payment. If the exact item, size, material risk, coverage risk, delivery path, or return terms cannot be fulfilled after payment, the order is canceled or refunded before supplier purchase.
After checkout
Terms shown first
The return window, return address, customer shipping responsibility, product limits, and refund timing are handled before fulfillment.
If those terms are not acceptable after review, we can cancel or refund before supplier purchase.
Hygiene limits
Bikini pieces are sensitive
For hygiene reasons, opened bikini tops, bikini bottoms, and other intimate apparel may be return-limited unless the item is defective, wrong, damaged on arrival, or returnable under the confirmed return terms.
Cotton caution
Use matters
Cotton can absorb water, sag, cling, or turn sheer. A return may not be available for water-use dissatisfaction if those cotton material limits were shown in the product and policy pages.
Add coverage, lining, support, and intended-use concerns in checkout notes if those details matter to you.
Wrong or defective item
Contact quickly
- Email contact@naturalbikinis.com with your order email.
- Include photos of the package, label, defect, wrong item, or size concern.
- Do not discard packaging until the issue is reviewed.
Refunds
Processor timing varies
If a refund is issued, timing depends on the payment processor, bank, confirmed return terms, and carrier status. We will confirm the refund path before asking for a return shipment.